Organization skills – a hotel night auditor who is responsible for manning the front desk in addition to auditing the day’s transactions must be organized enough to accomplish everything they need to for the day staff; Patience – in customer service, various issues arise that test the patience of employees. Audited the accounting and financial data of each department to ensure accuracy and compliance with government guidelines and laws. Reconciled all hotel cashier revenue and expense transactions. Assisted customers with check-in/check-out processes as well as catered to special requests during their stay. Entered data and coordinated the consolidation of data to complete financial records. Verified, balanced, and recorded financial transactions in Property Management computer program. Greeted and registered guests, issued room keys, and processed payments for room charges. Monitored room availability using Night Vision Referred guests to local restaurants and recommended attractions in the area. The skills that are needed to be a good auditor are much more than learning debits and credits and completing checklists. 1. Served as Manager on Duty during evening and night hours. Prepared the breakfast area and front lobby for the morning routines. Transferred calls on switchboard and answered customer's inquiries for hotel services, guest registration, dining or entertainment in area. A night auditor's job is very hard and extremely underpaid for the amount of duties that they have. Managed guest requests from dry cleaning, room cleaning, directions to local establishments, to special requests or maintenance calls. If the auditor finds discrepancies within the accounting ledger, it’s their responsibility to track down the correct information and update the ledger. Collected, organized and summarized hotel, restaurant and lounge financial records. Make Your Junior or Senior Auditor Resume Education Section Shine . Performed administrative duties- which included inventory, customer service and data entry. Managed guest payment, complaints and all check-in/check-out procedures. Night auditor job is a combination of management, accounting, customer service skills, auditing and reporting. Acted as overnight manager on duty; successfully executed night audit tasks, including the posting and reporting of all revenue. Welcomed and provided efficient, effective and cordial guest registration at the front desk. Audited credit card transactions for accuracy. Reconciled daily revenue and expense transactions to ensure guests payment methods are accurately billed and recorded. Handled and researched all discrepancies; posted data accurately to inventory accounts; performed and distributed daily reports. Prove you can remain calm by doing well at the interview; respond directly as possible to questions. Tips for writing your resume. Ensured guest safety and security during overnight hours. Gathered and organized revenue information to form a daily report for management through IDS and Microsoft Excel. The front desk responsibility is given to them because rarely do customers check in or check out during night time, and the hotel does not need to hire clerks especially for this. Transmitted daily transaction totals to corporate office for 118 room property. Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. Balanced credit card transactions from that day's business and reported any discrepancies to the manager the next day. Utilized computerized Property Management System (PMS) to help perform the night audit. Stocked gift shop and helped with breakfast area. Below you'll find our how-to section that will guide you through each section of a Night Auditor resume. Prepared express Checkout Folios, and delivered guest folios to guestrooms for Departures. A night auditor works overnight in hotels and other lodging establishments, performing front desk and accounting duties. Processed financial statements In our night auditor resume sample, the candidate progresses from a role as cashier at a hotel to a night auditor at the same hotel. Tracked revenue and occupancy percentages. Handled guest check-ins, daily financial close-outs, bookkeeping error research/reconciliation, and general troubleshooting. … Closed, adjusted, balanced and prepared the daily revenue reports of all five outlets. Worked alongside a security to maintain a level of security during late-night hours for both night staff and guests. Managed and monitored reservations, reviewed and reported on rate availability, room status using the front desk computer system. Processed credit card transactions during the checkout process as well as Fostering a strong working relationships with all hotel departments. Example resumes of Night Auditors incorporate such skills as operating specialized vehicles to transport consumers and power chairs to and from appointments, and keeping a … We are seeking a self-motivated, experienced night auditor to join our growing organization. Performed nightly balancing of all financial transactions. And general manager reference to guest accounts to 200 rooms daily checking night auditor skills and OutRan audit reports provided of!, cancellations, no-shows, walk-ins reliable night auditor is responsible for assisting guests room. Deliveries, messages and registered and issued guest invoices property, guest ledger, deposit ledger, organized and... Registrations or checkouts for the AM shift newspapers performed wake-up calls computerized property management applications and responsibilities Posts. Onq system conductingnightly audits auditor currently pursuing Bachelor ’ s financial activities reception / front desk especially! 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