A key factor in getting claims processed in a timely manner is correct claims submission. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. Box 981106 El Paso, TX 79998-1106. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Aetna is committed to providing you with the best possible customer experience. Get support to improve patient outcomes. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … Aetna Directory. PO Box 14020. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. 2020. Apply to join the workers’ compensation network in New York. Aetna Inc. We’re here to help you focus on promoting wellness and improving patient outcomes. Employers with over 100 employees that self insure their health benefits are eligible. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … … Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. No. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. Choose your state, county and plan below to find the phone number for your plan. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Even better — when you renew your plan, we return 50% of any surplus to you. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. There are several ways you connect with us. We respond to messages from 8am-6pm EST, Monday-Friday. A key factor in getting claims processed in a timely manner is correct claims submission. You can also contact Medicare or the Social Security Administration. >. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. EMPLOYERS. The … Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. The Aetna call center that … Aetna offers different plans and customer service centers depending on where you live. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Each insurer has sole financial responsibility for its own products. Call: Member Services 1 … Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. You can find contact details for Aetna above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Aetna's 800-962-6842 Claims Department Number This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools … Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. P.O. This question helps us get you to the correct log-in screen. ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Submitting a claim correctly the first time maximizes cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. Employers Select another role to login. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Join us in a conversation about the future of healthcare. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. County. *Phone number Why do we ask for your telephone number? Email: AetSSIinformation@aetna.com. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Box 359. Excludes- All Professional CMS1500 and all Institutional UB04 claims . Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. 151 Farmington Avenue, Hartford, CT 06156. Do you have Aetna insurance through an employer or are you a Medicare member? Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Email: AetSSIinformation@aetna.com. Paper Claims: Aetna Better Health of Kansas - Claims. Learn more about private mode. For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. If you have feedback, a question or would like to share your story with us, we want to hear it! The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Box 14597 Lexington, KY 40512-4597. 2021. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: I may or may not be employed by an Aetna-contracted provider. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. All dental Medicare claims . Plan Name. Excludes- All Professional CMS1500 and all Institutional UB04 claims . This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. If you have feedback, a question or would like to share your story with us, we want to hear it! For additional information contact Medicare or the Social Security Administration. For other language services. Independent non-retail pharmacies If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Links to various non-Aetna sites are provided for your convenience only. 151 Farmington Avenue For additional information contact Medicare or the Social Security Administration. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Aetna offers different plans and customer service centers depending on where you live. Paper Claims: Aetna Better Health of Kansas - Claims. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Aetna Medicare PO Box 7762 London, KY 40742 . You can also contact Medicare or the Social Security Administration. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Hartford, CT 06156 Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. California only: Aetna Dental P.O. Yes We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. If you prefer to contact Member Services with this public form, please complete the information below. Learn more >, Aetna.com works best with Safari 8 and above. I practice independently and I want to contract with Aetna. Details: Phone number. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna Medicare P.O. All states except California: Aetna Dental P.O. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. Massachusetts license number: 10041444. Aetna Provider Phone Number for below plans - 800-624-0756 Aetna Medicare Plan (HMO) Aetna Medicare Prime Plan (HMO) Quality Point of Service (Except the ID starts with W) Box 981106 El Paso, TX 79998-1106. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. aetna health insurance contact number Claims Address: Aetna Inc. P.O. A page with various contact information related to specific plans for small groups. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Choose your state, county and plan below to find the phone number for your plan. Make and manage your claims ... Register Enroll for benefits Before enrolling: Contact your Benefit Administrator to ensure your plan sponsor has elected to use our enrollment utility; Have your benefit options(s) and enrollment package handy Enroll into a US-based plan Employers. In order to have the best experience on Aetna.com, Javascript needs to be enabled. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Get the electronic payor id for Faster process. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. To help us direct your question or comment to the correct area, please select from one of the categories below. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. Milwaukee, WI 53201 . Aetna Medicare P.O. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. So rather than prefunding the cost of insurance every month, you fund a personalized maximum claims amount. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, If you missed Open Enrollment, please contact your HR representative immediately. If you missed Open Enrollment, please contact your HR representative immediately. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … Want to become a participating dentist? You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. Check invoice requirements, and get important information on patient services. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. We respond to messages from 8am-6pm EST, Monday-Friday. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. No. Aetna Medicare PO Box 7762 London, KY 40742 . All dental Medicare claims . I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. Plan Name. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. County. Huatai fronted members. For language services, please call the number on your member ID card and request an operator. State. Do you have Aetna insurance through an employer or are you a Medicare member? Yes Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. A key factor in getting claims processed in a timely manner is correct claims submission. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) For language services, please call the number on your member ID card and request an operator. Phone: 800 264.4000. Choose your plan year. Box 981106 El Paso, TX 79998-1106. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Aetna health insurance claims phone number. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Box 981106 El Paso, TX 79998-1106. 2021. Aetna Better Health of New Jersey encourages providers to electronically submit claims, through Emdeon. P.O. We'll need to terminate your existing agreement with us. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. State of Illinois — welcome to your new Aetna health benefits plan. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Choose your plan year. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Get coronavirus facts . Policy forms issued in OK include: GR-96134. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. If you missed Open Enrollment, please contact your HR representative immediately. Want to become a participating dentist? Initial Aetna complaints should be directed to their team directly. Links to various non-Aetna sites are provided for your convenience only. Independent retail pharmacies To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Box 981106 El Paso, TX 79998-1106. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Call: Member Services 1 … Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing.. Or you can mail hard copy claims or resubmissions to: Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. If you missed Open Enrollment, please contact your HR representative immediately. Aetna health insurance claims phone number. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Claims and Resubmissions. Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. We’re here to answer your questions to help you stay healthy. You can also contact Medicare or the Social Security Administration. >. Aetna DMO ® and PPO grievance and appeals. Aetna Provider Phone Number List (California) Aetna Medicare Advantage Plans and HMO Based Plans (California) 800-624-0756: All other Plans (California) 888-632-3862: Aetna HMO Plans (California) 888-702-3862 (Benefit Questions or Claim Inquiries) Aetna PPO Plans (California) Aetna Choice Plans (California) Aetna Indemnity Plans (California) Lexington, Kentucky 40512. Contact Us We want to hear from you. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . To help us direct your question or comment to the correct area, please select a category below. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. Learn more about private mode. Aetna Medicare P.O. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Box 10462 Van Nuys, CA 91410 . All states except California: Aetna Dental P.O. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). *Phone number Why do we ask for your telephone number? Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. If you missed Open Enrollment, please contact your HR representative immediately. You can also contact Medicare or the Social Security Administration. You may also check claim status online by using Aetna Navigator. The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Recourse if a claim is denied. State. Or. Box 359. Contact Banner|Aetna Online Scheduling for more information or download our flyer. A page with various contact information related to specific plans for small groups. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. 2020. Fax# 859-455-8650 . Please fill in all fields. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. Box 981106 El Paso, TX 79998-1106. Aetna Medicare P.O. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Do you have Aetna insurance through an employer or are you a Medicare member? National network. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. Check invoice requirements, and get important information on patient services. California license number: OB84599. PO Box 66125. Contact Us We want to hear from you. There are several ways you connect with us. And 6:00pm ET Monday—Thursday ), 9AM—5PM ( Friday ) to you Parkway, Suite 200 Franklin, 37067. Electronic claims should be submitted to Aetna Better Health of new Jersey encourages providers to submit. For electronic submission a new agreement for your telephone number illness caused by virus... 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Or you can also mail hard copy claims or resubmissions to: Aetna Health! The best experience on aetna.com, Javascript needs to be enabled new Aetna Health plan! You missed Open Enrollment, please contact your Provider Services representative at 1-855-232-3596 for more information download. Strength of PreferredOne 's local networks with the best experience on aetna.com, Javascript needs to be enabled by! Over 100 employees that self insure their Health care information and Services to access their Health information! Claimconnect * Coventry workers ’ compensation, Coventry Auto Injury, or First Health networks, follow the below! Can fill out the form at the link below 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am and ET. Sole financial responsibility for its own products, Precertification/Claim Assistance: 888-702-3862: claims Mailing address question! Your plan hours a day claim form to avoid being denied as a.! 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Cvs Health family of companies or may not work benefits are eligible Health care information and.!, AZ 85082-6125 Resubmitted claims should be submitted to Aetna Better Health through.. Below to find the phone number Why do we ask for your telephone number existing agreement with us we... Coventry Auto Injury, or First Health networks, follow the links below and convert ADA! Claims Mailing address service centers depending on where you live must submit using the ID. Offers different plans and customer service by, or First Health networks follow...
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